❔FAQ

If there is a new build released (or the game stops working), where can I update?

• You can get the new build at https://playnitro.com/download

How can viewers join races?

• By entering !play in chat

• Or going to game.playnitro.com and joining your lobby

How many viewers can participate in a race?

• Up to 250 currently - we may change this in the future or make it customizable

What happens if more than 250 viewers try to join?

• We have a lottery feature that selects 250 random participants

• Viewers who don’t get in the race can choose one of four random participants in the viewer app (playnitro.com) to root for. They receive the same rewards as the racer they chose to root for.

• Viewers who don’t get into the race will have a higher chance to be selected in future races

What happens if there are less viewers trying to join?

• You can run races with less viewers

• We also have a custom setting to add bots to maximize the fun chaos on screen regardless of the number of live participants

What are MEGAS and how do they work?

• MEGAS are power-ups scattered around the track that cars pick-up when they drive over them. Racers can enter !mega in chat or trigger their MEGA from the viewer app (playnitro.com). MEGAs cause total chaos, including banana storms, tornadoes, and more!

What else can viewers do on the website?

• Buy new cars, drivers, tires, and more

• Customize their loadout

• Follow the race action on the track mini-map

• Claim rewards and redeem skin codes!

Your game is awesome! How can I give you feedback?

• Fill out the Streamer Feedback Form​

• Shoot us an email at [e-mail]

• Or join our Discord to chat with our team!

I need support! Please help!

• That's not a question, but you can email us at [e-mail], and we'll help you out!